Hospice volunteer tracking software built for the hours your EMR ignores.
Your EMR documents patient-care volunteering. Everything else — administrative help, the auxiliary, events, pet therapy, veteran outreach — belongs in software designed for it. That's this. With no patient data, ever.
- No PHI by design
- Built for hospice
- CSV import/export
Software, not a spreadsheet bolted to a calendar
The non-patient side of a hospice volunteer program almost always lives in a spreadsheet — one that breaks the moment two people open it, loses a tab, or follows a coordinator out the door. Volunteer Ledger replaces that with a real database: every volunteer is a record, every hour is an entry tied to an area of service, and every report is generated from the same source of truth.
That means no more reconciling versions, no more formulas that quietly stopped summing, and no more "which file is current?" Hours go in once and roll up everywhere — into the roster, the totals, the grant report, and the recognition list — automatically.
Every area of service your program runs
Hospice volunteer programs aren't one thing. They're administrative help, the auxiliary or guild that runs fundraising, bereavement support, hospice-house companions, pet therapy teams, summer grief camps, and veteran outreach. Volunteer Ledger ships with those areas and lets you configure your own, so each set of hours is tagged to the program it belongs to.
Because every entry carries its area, you can answer "how many pet therapy hours last quarter?" or "what did the auxiliary contribute this year?" without filtering a spreadsheet by hand. The structure is built in, not something you have to maintain.
Staff enter the hours — volunteers never need a login
This is deliberately not a volunteer self-service portal. Your coordinators enter hours from the paper time sheets and sign-in logs your program already collects, the way they do it now — just faster. Volunteers are never asked to create an account, remember a password, or log into anything.
It keeps the workflow exactly where it already lives — at the coordinator's desk — and it keeps the system simple to administer. There are no volunteer accounts to provision, reset, or chase, and nothing for a volunteer to get wrong.
Set up your whole agency in an afternoon
There's no installation, no server, and no IT project. You create your agency workspace in the browser, import your existing roster from CSV, confirm your areas of service, and you're logging hours the same day. Invite the rest of your team by email when you're ready.
The product is small on purpose — a focused record-and-report tool, not a sprawling platform — so there's very little to learn. A coordinator who has been living in a spreadsheet will recognize everything and be running real reports before the afternoon is out.
If you already keep patient-care volunteer hours in your EMR, Volunteer Ledger isn't a replacement for it — it's the second half of the picture. Together they give you a complete account of the volunteer program without ever mixing clinical data into a marketing-and-grants tool.
Hospice volunteer software, answered
What makes this different from tracking volunteer hours in our EMR?
Your EMR is built to document patient care, so it tracks the volunteer hours tied to patients and the clinical compliance that goes with them. It has no good home for the rest of your program — the office help, the fundraising auxiliary, the event crews, the pet therapy teams. Those hours end up in spreadsheets nobody trusts. Volunteer Ledger is purpose-built for exactly that non-patient half of the program, so the records are complete, reportable, and kept somewhere designed for them.
Do we need separate software just for non-patient volunteers?
Most hospices already run two systems whether they planned to or not: patient-care volunteering inside the EMR, and everything else in a patchwork of spreadsheets and binders. Volunteer Ledger simply makes the second system a real one. Keeping non-patient hours out of the EMR is also deliberate — it means no patient data is ever near this product, which is why no BAA is required to use it.
How many staff users can enter hours?
On the Solo plan, one user does the entry. On Unlimited, you can invite your whole coordination team with admin, staff, and read-only roles. Either way, hour entry is a staff job — your volunteers never need an account, a password, or a login of any kind.
Is this specific to hospice or generic nonprofit software?
It is built for hospice volunteer programs specifically. The areas of service it ships with — administrative, auxiliary, bereavement, hospice house, pet therapy, camp, veteran — come straight from how hospice agencies actually organize their volunteers, and the whole product is designed around the EMR-companion role. A generic nonprofit tool doesn't understand that split; this one is built around it.
How is this different from a generic volunteer management platform?
General volunteer-management platforms lead with sign-up forms, shift scheduling, and volunteer self-service portals — features a hospice volunteer office rarely needs and that pull volunteers into logins they don't want. Volunteer Ledger drops all of that. It is a focused record-and-report tool: staff log historical hours by area of service, and the reports come out ready for grants, annual reports, and recognition. No scheduling, no volunteer accounts, no bloat.
Give your non-patient program a real home.
Start a free 90-day trial, import your roster, and run a real report by the end of the week. No credit card, no setup call, no patient data — ever.