Legal

Terms of Service

Effective June 12, 2026 · Last updated June 12, 2026

These terms are the agreement between your organization (“you,” the “agency”) and MortonApps LLC (“we,” “us”) for the use of Volunteer Tracker at volunteers.hospiceapps.com. We have written them to be read, not skimmed past — they are short, and we mean what they say.

1. Agreement to these terms

By creating a workspace, signing in, or using Volunteer Tracker, you agree to these terms on behalf of your organization. If you do not agree, do not use the service.

2. The service

Volunteer Tracker is a web application for nonprofit agencies — built around hospice volunteer programs — to track volunteer hours and mileage, maintain a volunteer roster, and produce reports. It is a companion to your EMR, not a replacement for it, and it is deliberately designed to hold no patient information of any kind.

3. Free trial, plans, and billing

Trial: new workspaces start with a free 90-day trial that includes every feature. No credit card is required to start.
Plans: after the trial, continued full use requires a paid plan — Solo at $14.99/month (one user) or Unlimited at $29.99/month (unlimited users with admin, staff, and read-only roles).
Billing: billing is currently arranged directly with each agency rather than charged automatically — there is no card on file and no automatic charge. Plans are billed as arranged with you, at the published prices above. If we ever introduce automated billing, we will tell you before anything changes.
Lapse: if your trial ends without a subscription, or a subscription lapses, your account becomes read-only: you can still sign in, view your records, and export your data. Nothing is deleted automatically, and you can activate again anytime to pick up where you left off.
Price changes: if we change prices, the new prices apply only after notice to you and never retroactively.

4. Acceptable use

You agree to use the service only for lawful purposes, and specifically agree not to:

Enter patient information. This is a hard term of service, not a suggestion: no protected health information (PHI), no patient names or identifiers, no clinical details — anywhere, including notes and free-text fields. The product is designed without patient fields, and keeping it PHI-free is what allows it to operate without a HIPAA BAA.
Attempt to access another agency's workspace or data, probe or breach tenant isolation, or circumvent authentication or access controls.
Interfere with or disrupt the service, or use it to send spam or unlawful communications.
Resell or sublicense the service without our written agreement.

If patient information is entered despite this term, we may remove it and will notify you; repeated or willful violations are grounds for suspension.

5. Your responsibilities

Provide accurate account and agency information, and keep it current.
Have a lawful basis for the volunteer personal information your agency enters into the service — those records are yours, entered at your direction.
Keep your accounts secure: protect passwords, use the role system appropriately (admin, staff, read-only), and remove access for people who leave your organization.
Tell us promptly at [email protected] if you suspect unauthorized access to your account.

6. Your data

Your agency owns its data. We claim no ownership of the records you enter. You can export everything to CSV at any time, and you can request complete deletion of your account and data by emailing [email protected]. We process your data only to provide the service, as described in our Privacy Policy — we never sell it, never use it for advertising, and never use it to train AI models.

7. Availability and disclaimers

We work to keep the service fast and reliable, but Volunteer Tracker is provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not guarantee uninterrupted or error-free operation. We recommend exporting your data periodically — the CSV export exists for exactly that reason.

8. Limitation of liability

To the maximum extent permitted by law, MortonApps LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim arising out of the service is limited to the amount you paid us for the service in the 12 months before the claim arose (or $100 if you have paid nothing). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

9. Suspension and termination

You can stop using the service at any time, and you can request deletion of your data as described above. We may suspend or terminate access for material violation of these terms — most seriously, entering patient information or attempting to breach tenant isolation — after notice where practical. Except where data is removed at your request or for a legal requirement, termination does not erase your data: lapsed and terminated accounts retain export access per Section 3 unless the violation makes that unsafe.

10. Governing law

These terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. Any disputes will be resolved in the state or federal courts located in California.

11. Changes to these terms

If we change these terms, we will update the date at the top of this page, and for any meaningful change we will notify active customers by email before it takes effect. Continued use after the effective date means you accept the updated terms.

12. Contact

Questions about these terms: [email protected].